ENGAGING STUDENTS IN EVENT QUALITY ENHANCEMENT: EXPERIENCES AND LESSONS FROM A MYSTERY SHOPPING PILOT
M. Murto, J. Kääriäinen, J. Heinonen-Kemppi
Event: ICERI2024 Session: Experiential Learning Session time: Tuesday, 12th of November from 12:15 to 13:45 Session type: ORAL Room: España 1 Presentation start time: 12:45