UNDERSTANDING THE EVOLUTION OF DIGITAL SKILLS: ANALYSING SUPPORT TICKETS AND THEIR CHANGES WITH DIGCOMP
B. Zulauf, M. Sudibyo, N. Knipprath
Event: ICERI2024 Session: Digital Literacy Session time: Monday, 11th of November from 15:00 to 16:45 Session type: ORAL Room: Andalucia 1 Presentation start time: 15:00