The MSC Malaysia was conceptualized in 1996 by the government of Malaysia to turn the nation into fast growing dynamic ICT-hub focussing on solutions, services and research and development. To further boost the growth of MSC, innovative flagship applications were derived which primarily focuses on E-Goverment, MyKad, Smart School, Telehealth and Technopreneur Development. One of the key problems across Malaysia is the inadequate sharing of tacit medical knowledge among medical practitioners which is vital to ensure the MSC Telehealth flagship application is successful. This paper will address the mechanisms to accelerate the MSC Telehealth flagship application through the adoption of a knowledge management framework implemented using Windows Communication Foundation. The adoption of knowledge management to further improve the management and sharing of disseminated medical information and healthcare knowledge will become the success criteria for medical practitioners to further enhance the point of care decision making process.
The healthcare sector has always been knowledge-intensive and will continue to do so with physicians coming across new medical cases every moment. At the point-of-care when facing the patient, it’s the knowledge and experience of the physician that determines what is best to be given to the patient. the healthcare industry has not done sufficient of converting valuable health related data into usable knowledge, and this is something very serious to be looked as this affects the quality of diagnosis the patients receives.
There are two main areas of knowledge management namely the level of knowledge among healthcare professionals and the service level where information is disseminated for sharing among healthcare professionals.The clinical decision made by the physician can be further improved when the right medical knowledge is available at the right time especially during the point of care. But this is not always the case and as a consequence, medical errors have increased due to the fact that clinical evidence can’t be access just-in-time. Tacit medical knowledge is an important medical resource for physicians as it contains solutions to real world cases.
It is quite evident that a quite a large number of healthcare professionals in Malaysia tend to move from the government sector to the private sector after a number of years or service and this is an issue whish needs to be seriously looked at , when experience healthcare professionals move, experience and knowledge tends to also go with them, which in fact should not be the case. The concern here is not much of the movement of healthcare professionals from the government sector to the private sector but rather how can the experiences and knowledge of this professionals be retained..

In this paper, I will introduce the MSC Telehealth flagship application, Medical Informatics; Application of Knowledge Management in Healthcare and finally a conceptual model will be presented based on the Windows Communication Foundation (WCF) which will allow the sharing of medical information among healthcare practioners