A. Farashah
This exploratory study investigates the application of artificial intelligence (AI) in enhancing job interview skills within an educational context. As part of a Human Resource Management course in a bachelor’s program in business at a Swedish university, 75 students participated in mock job interviews conducted with an AI system and received personalized feedback. The study evaluates students’ perceptions of AI as a mentoring tool and explores their reflections on the use of AI technology in both educational and organizational settings.
Participants completed a survey and submitted a voluntary reflective assignment on their competency development throughout the AI-powered mock job interview process. Combining quantitative and qualitative data, the study examines the impact of AI on learning outcomes and skill acquisition. Additionally, it investigates how individual differences, such as gender, personality traits, and prior awareness of AI, influence students’ perceptions and reflections.
The early analysis of qualitative data shows that the AI-powered mock interview experience significantly enhanced students’ understanding of the skills and competencies required for successful job interviews. Several common themes emerged from analysis of reflections of students regarding their competency development. They include: Improved Communication and Response Structure, Awareness of Delivery and Non-Verbal Cues, Emotional Regulation and Confidence Building, Development of Adaptability and Active Listening, Technical Preparedness and Professionalism, Self-Reflection and Long-Term Growth.
The findings offer practical insights for HR professionals, career coaches, and educators on the potential of AI to support skill development and its broader implications for training and talent management in modern organizations.
Keywords: job interview, competency development, artificial intelligence, student