I. Osinulu
This paper explores practical interventions by academic libraries in bridging the gap in access to library services between online distance learners and their on-campus counterparts. It highlights the digital divide not only as a national issue but also as a localized challenge within universities, where physical proximity to campus often determines access to educational resources. Drawing from firsthand experience as a systems librarian in a Nigerian university, the paper examines how cloud-based library management systems, integrated digital repositories, and remote authentication tools have been deployed to expand service reach beyond the walls of the library.
Key barriers such as limited funding, unreliable internet infrastructure, inadequate staff training, and low digital literacy among users are discussed. The paper presents how these challenges were tackled through low-cost technologies, collaborative staff capacity building, and user-centered online support services. Particular attention is given to strategies like virtual reference services, online user education, remote access via IP/proxy authentication, and integration of library services with institutional Learning Management Systems (LMS).
The paper concludes that libraries must intentionally design inclusive digital services to support diverse learners. It recommends enhanced investment in digital infrastructure, policy reforms that mandate digital resource inclusion in curriculum delivery, continuous professional development for library staff, and institutional commitment to reducing technology access gaps between urban and remote users. These practical steps, when adopted, can empower academic libraries to serve as equalizers of educational opportunity for all learners in the digital age.
Keywords: Digital Divide, Academic Libraries, Systems Librarian, Online Learners, Distance Education, Inclusive Access, Nigeria.