Higher education business institutions face the challenge of equipping students with the skills required to navigate complex and dynamic global commercial environments. Traditional teaching methodologies in operations management often rely on theoretical lectures and static case analysis, limiting experiential learning opportunities. To address this gap, the implementation of board games and digital simulators offers a gamified and multimodal learning model that enhances student engagement and fosters critical decision-making skills.

This innovation uses analog resources, such as the "La Fábrica" board game, together with advanced digital tools, including simulation software, such as Triple Connection and Fresh Connection from Inchainge. The model is grounded in experiential learning theory, combining project-based learning (PBL), gamification, and digital simulations to create an immersive and interactive educational experience. Students are placed in real-world operational scenarios, where they must manage global supply chains, optimize resources, and make strategic decisions under uncertainty. This learning approach allows for a hands-on experience, bridging the gap between theoretical concepts and practical applications in business education.

The main objective of this educational approach is to develop key competencies, including numerical analysis, resource management, problem-solving, and teamwork, all of which are essential in the digital economy and globalized business landscape. Additionally, the model supports different learning styles and promotes student autonomy by integrating collaborative activities across universities, thereby fostering internationalization in higher education curricula. The interaction between students from different institutions further enriches their learning process by exposing them to diverse perspectives and decision-making approaches.

A comparative analysis of pre- and post-implementation phases highlights a substantive shift in pedagogical strategies. Before the adoption of this model, instruction was largely based on theoretical expositions and manual exercises, with limited interactive or practical elements. The new approach leverages digital and gamified tools, offering students hands-on experiences that enhance motivation, engagement, and academic performance. By integrating experiential learning methodologies, students develop a deeper understanding of supply chain management and operations strategies in complex environments.

The implementation of board games and digital simulators represents a significant advancement in operations management education. By combining experiential learning, gamification, and digital tools, this model enhances student engagement, fosters critical thinking, and equips learners with essential decision-making skills required in global business environments. The improvements demonstrated in motivation, collaboration, and academic performance highlight the effectiveness of this approach in bridging the gap between theoretical knowledge and practical application. Furthermore, its adaptability across various disciplines and institutional contexts underscores its potential for widespread adoption. Future research should further assess its long-term impact on student competencies and career readiness, ensuring continuous enhancement of this innovative pedagogical framework.

Keywords: Gamification, Experiential, Simulation, Decision-making, Supply-chain.