MEASURING INDIVIDUAL READINESS FOR CHANGE IN THE BUSINESS ENVIRONMENT: A COMPREHENSIVE FRAMEWORK
F. Voggenreiter1, M. Pinheiro2, R.P. Marques3
Accurately measuring individual readiness for change is critical for the success of organizational transformations. This study presents a comprehensive framework that incorporates established measurement tools to evaluate and enhance personal adaptability in the context of change. Recognizing that readiness is influenced by psychological, behavioral, and contextual factors, this framework integrates validated instruments such as the Organizational Readiness for Implementing Change (ORIC), Readiness for Organizational Change (ROC), Change Readiness Indicator (CRI), Resistance to Change Scale (RTC), ADKAR Model Assessment, Change Implementation Capability Development Model (CICD), and the Acceptance of Change Measure. Together, these tools provide a multifaceted approach to assessing readiness by focusing on critical dimensions such as commitment, efficacy, trust, personal motivation, and openness to change.
The framework leverages a mixed-method approach, combining quantitative surveys based on these tools with qualitative insights from interviews and focus groups. The ORIC and ROC instruments assess organizational and psychological readiness factors, while the CRI and RTC focus on individual attitudes and behavioral responses. The ADKAR Model Assessment examines readiness through sequential stages of awareness, desire, knowledge, ability, and reinforcement, complementing the CICD’s emphasis on role clarity and satisfaction. The Acceptance of Change Measure further enriches the framework by evaluating cognitive and emotional predispositions toward change.
Application of this integrated framework across diverse organizations demonstrates its ability to identify readiness patterns, categorize employees by readiness levels, and guide targeted interventions. For instance, individuals scoring low in specific dimensions were supported with tailored training programs, enhanced leadership communication, and psychological safety initiatives. By utilizing these tools, organizations can quantitatively track readiness, develop evidence-based strategies, and foster a culture of adaptability.
This framework provides a robust solution for quantifying and improving individual readiness for change, empowering organizations to navigate transitions effectively while enhancing workforce resilience and engagement.
Keywords: Individual Readiness for Change, Change Measurement Framework, Organizational Adaptability, Change Management Tools, Personal Adaptability Assessment.