SERVICE AND E-SERVICE QUALITY AND SATISFACTION OF STUDENTS FROM THE EUROPEAN HIGHER EDUCATION AREA: A MEASUREMENT SCALE OF QUALITY OF HIGHER EDUCATION FROM A STUDENT'S PERSPECTIVE
J. Ortega-Mohedano, M.J. Rodríguez-Conde, P. Muñoz-Gallego
Event: ICERI2018 This paper is indexed in IATED Digital Library. Session: Quality Assurance in Higher Education Session time: Monday, 12th of November from 17:00 to 18:30 Session type: ORAL Room: Andalucia 1 Presentation start time: 17:30