APPLYING A STRATEGIC PLANNING METHODOLOGY AND KNOWLEDGE MANAGEMENT TO QUALITY ASSURANCE PROCESSES IN AN ACADEMIC PROGRAM AT A PUBLIC UNIVERSITY IN MEXICO
R. Rodríguez, P. Isiordia, L. Ruiz, J. Nuño, L.M. Durán, I.R. López
Event: INTED2011 This paper is indexed in IATED Digital Library. Session: Quality assurance in Education Session time: Tuesday, 8th of March from 15:00 to 17:00 Session type: ORAL Room: Tabarca Presentation start time: 16:30 Session chair: Paul Vossen. Research Institute SQUIRE (GERMANY)