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SHIT-SHOW SERVICE FAILURE PREVENTION: LARP EXPERIENCE-TRAINING IN DELIVERING BAD SERVICE
A. Woodside, R. De Villiers, P. Mir-Bernal
Event: INTED2025
Session: Workplace & Lifelong Learning
Session time: Monday, 3rd of March from 15:00 to 16:45
Session type: ORAL
Room: 2
Presentation start time: 15:15